基于ISO9001标准的科技报告管理服务机构质量管理体系研究

Research on Quality Management System for Scientific and Technical Report Management Service Organization Based on ISO 9001 Standard

基于ISO 9001质量管理体系标准的基本原则和要求,梳理分析国家和地方科技报告管理服务机构的职能任务、用户要求、管理流程及质量控制点,应用PDCA循环研究构建科技报告管理服务机构质量管理体系文件框架,提出明确质量管理规划、提高人员素质、完善管理制度、持续改进等实施质量管理的建议,为科技报告管理服务机构的质量管理体系建设提供参考。

Based on the basic principle and requirement of ISO 9001 quality management system standard,the paper sorts out and analyzes the functional task,user requirement,management process and quality control point of both national and local scientific and technical report management service organizations,studies and builds document framework of quality management system for scientific and technical report management service organization by applying PDCA cycle,and puts forward the measures and suggestions of implementing quality management such as clarifying quality management planning,enhancing personnel quality,perfecting management system,improving continuously,etc.,to provide reference for quality management system construction of scientific and technical report management service organization.