价值共创理论在国内医疗服务领域的研究热点与趋势——基于CiteSpace的可视化分析

A study on research hot-spots and frontiers of value co-creation theory of healthcare service in China:visualization analysis based on CiteSpace

目的了解我国医疗服务领域价值共创的研究现状和趋势,为我国医疗服务领域价值共创的应用研究提供参考。方法计算机检索中国知网数据库,检索时限为2013年1月1日—2021年12月1日,收集有关我国医疗服务领域价值共创的文献。应用CiteSpace V软件绘制关键词共现网络图谱、聚类分析、时间线视图,分析文献发表年际变化、期刊与学科分布、机构与作者分布、文献被引等总体历程和演进。结果共纳入文献40篇,其中期刊文献30篇,学位论文10篇。我国医疗服务领域的价值共创研究文献发文量逐年递增;发文量排名前3的期刊有《管理科学》《中国医院管理》《管理案例研究与评论》;发文量排名前3的机构有南方医科大学、上海交通大学、天津大学;发文量排名前3的作者为麦舒敏、陈惠芳、魏庆刚。相关文献主要来自医药卫生科技、经济与管理科学领域。研究主要围绕"服务主导逻辑""互联网医疗""医患关系"等多个热点进行。讨论我国医疗服务领域的价值共创研究热点趋势凸显,但研究总体数量不足,价值共创理论体系呈现碎片化,暂未形成核心作者群。未来我国需要加快医疗服务领域的价值共创理论与应用研究,实现具体又系统的研究转变。

Objective To understand the research status and trend of value co-creation in China’s medical service field,so as to provide reference for the application research of value co-creation in China’s medical service field.Methods China National Knowledge Infrastructure was searched literature about the value co-creation in China’s medical service field retrieved from January 1,2013 to December 1,2021.CiteSpace V software is used to draw the keyword co-occurrence map,cluster analysis and timeline view,and analyze the overall process and evolution of literature publication interannual change,journal and discipline distribution,organization and author distribution,literature citation and so on.Results A total of 40 literatures were included,including 30 journals and 10 dissertations.The number of documents on value co-creation research in China’s medical service field showed an increasing trend year by year.The top journals in terms of published papers include Journal of Management Science,Chinese Hospital Management,Journal of Management Case Studies.Southern Medical University,Shanghai Jiaotong University and Tianjin University ranked among the institutions with a large number of documents.The top three authors in the number of published articles were Mai Shumin,Chen Huifang and Wei Qinggang.The relevant literature mainly comes from medicine and health,economy and management science.The research mainly focuses on many hot spots,such as service leading logic,internet medical care,service innovation,patient participation,doctor-patient relationship and so on.Conclusions The hot-spot research trend of value co-creation in the field of medical services in China is prominent,but the overall number of research is insufficient,the theoretical system of value co-creation is fragmented,and the core author group has not been formed yet.In the future,China needs to speed up the value co-creation theory and application research in the field of medical services,and realize the specific and systematic research transformation.