工作场所中他人感知的员工工作-家庭冲突:刻板印象视角

Others’ perceptions of work-family conflict in the workplace:From stereotype perspective

以往研究发现工作场所中他人感知的员工工作-家庭冲突对员工工作结果具有重要影响,但相关研究处于起步阶段。在文献回顾的基础上,从刻板印象理论出发,提出可能影响他人感知员工工作-家庭冲突的工作、家庭相关因素;采用能力-热情维度框架探讨他人感知员工工作-家庭冲突的作用机制及其结果。今后研究可在整合工作-家庭冲突研究和刻板印象理论的基础上,对他人感知员工工作-家庭冲突的形成及人际效用机制等方面进行拓展。

Studies have shown that others’(i.e., supervisors and coworkers) perceptions of work-family conflict have a great impact on employees’ work outcomes. However, this research is still at an early stage.It is unclear how supervisors and coworkers form their perceptions of employees’ work-family conflict and how these perceptions influence employees’ work outcomes. We add to this line of research by incorporating the literature on work-family conflict with that on stereotyping. We propose that an employee’s family and work characteristics might influence others’ perceptions of work-family conflict. Based on the competencewarmth framework, we further argue that others’ perceptions of work-family conflict may influence perceptions of competence and warmth, which in turn influence their reactions to the focal employee. Our model opens a new avenue for the research into work-family conflict by exploring its interpersonal mechanisms and by teasing out the antecedents of others’ perceptions of work-family conflict and the consequences of these perceptions.