大数据时代政府绩效管理述评:实践、议题与展望

Review on Government Performance Management in the Big Data Era:Practice,Issues and Prospects

政府绩效管理作为一种改进公共责任和提升政府绩效治理的工具,在全球不同国家和地区得到广泛应用。大数据时代为政府绩效管理创新提供了工具与思维,也吸引了学者越来越多的关注。为了更好地了解大数据时代政府绩效管理研究的现状并进一步推动理论对话,本文从数据地位、实践探索和研究议题3个维度系统梳理相关文献。研究发现:数据作为链接绩效管理与治理要素的资源,为政府绩效管理提供了数据、技术以及思维的革新,尤其在公共服务和社会治理实践中取得良好成效,但也存在数据孤岛、绩效信息收集和使用不到位等诸多问题;理论研究聚焦于政府绩效数据、评估以及管理的数字化转型,并对研究视野实现了进一步拓展。但是,现有研究在理论探讨和研究层次上存在一些不足,未来需要更微观地探究影响数据在政府绩效管理的因素,以及系统化探究绩效信息、绩效评估到数字化转型之间的协调关系,同时要引入公共价值视角,平衡技术理性与价值理性。

As a tool to improve public responsibility and improve government performance governance,government performance management is widely used in different countries and regions around the world.The era of big data has provided tools and thinking for government performance management innovation,and has attracted more and more attention from scholars.In order to better understand the current status of government performance management research in the era of big data and to further promote theoretical dialogue,this article systematically combs the relevant literature from the three dimensions of data status,practical exploration and research topics.The research found that data,as a resource linking performance management and governance elements,provides data,technology and thinking innovation for government performance management.It has achieved good results in public service and social governance practices,but there are also many problems,such as data island,inadequate collection and use of performance information and so on.The theoretical research focuses on the government performance data,evaluation and digital transformation of performance management,and further expands the research vision.However,existing research has some shortcomings in theoretical discussion and research level.In the future,it is necessary to microscopically explore the factors that affect data in government performance management,and systematically explore the coordination relationship between performance information,performance evaluation and digital transformation.At the same time,it is necessary to introduce a public value perspective to balance technical rationality and value rationality.