基于互联网+背景下的智慧电力营业厅

Intelligent electric power business hall based on the Internet

针对传统电力营业厅存在系统功能不齐全、信息交互能力弱、服务水平低、运营管理分散等问题,提出一种基于互联网+的集成化智慧电力营业厅的功能和系统架构。通过需求分析方法分析用户需求,提升智慧营业厅的服务业务架构和网络架构,全面系统分析智慧营业厅所需实现的各项功能,结合智慧电力营业厅的数据精准匹配功能,有效提升电力营业厅服务的可靠性和稳定性。与已有研究相比,本系统架构能更有效地提升用户体验、企业运营效率以及电力企业自身竞争力,为电力营业厅未来的发展提供参考和借鉴。

The system architecture and function of an Internet+based integrated intelligent power business hall are proposed aiming at the problems of incomplete system functions,weak information interaction,low service level,and scattered operation and management in the traditional electric power business hall.Firstly,the user requirements are analyzed to improve the service business architecture and network architecture of the intelligent business hall,and the functions that need to be realized by the intelligent business hall are analyzed comprehensively and systematically.Combined with the accurate matching function of the data of the intelligent power business hall,the reliability and stability of the service of the power business hall are effectively improved.This study will enhance the user experience,operational efficiency and the competitiveness of the electric power enterprises effectively compared with the existing research,and will provide reference for the future development of the electric power business hall.