市域社会治理现代化的制度困境突破:基于制度云平台的构想

Breakthrough of Institutional Dilemmas of Modernization of Municipal Social Governance:Based on Institutional Cloud Platform

【目的/意义】搭建市域社会治理现代化制度云平台,破解市域社会治理现代化的实现面临的制度困境。【设计/方法】在信息技术蓬勃发展的当下,结合时代技术特征,基于云计算、大数据、人工智能、区块链等现代信息技术,提出搭建一个集设施层、资源层、应用层、反馈交互层、用户层于一体的制度云平台以赋予制度技术理性,实现制度的快速统计、关联分析、冲突排查、衔接分析、智能评估与反馈,使市域范围内不同层级、不同类型、不同主体的诸多制度构成一个系统完备、科学规范、互联互通、运行有效的制度体系,并共同在市域范围内产生同频共振、实现制度优势与治理效能相统一。【结论/发现】系统分析了制度云平台搭建过程中可能遇到的"口头化"制度、内在动力不足、数据安全风险、智能评估和决策风险等问题与瓶颈,并针对基础设施层、资源层、应用层、反馈交互层可能出现的问题针对性地提出了相应的解决建议。

[Purpose/Significance] In order to solve the institutional dilemmas,this paper builds a cloud platform for the modernization of municipal social governance systems.[Design/Methodology] With the rapid development of information technology,combined with the technical characteristics of the era and based on modern information technology such as cloud computing,big data,artificial intelligence and blockchain,this paper proposes to build an institutional cloud platform integrating facility layer,resource layer,application layer,feedback interaction layer and user layer to endow the system with technical rationality.This platform can realize rapid statistics and correlation analysis of the institution,conflict investigation,connection analysis,intelligent evaluation and feedback,make institutions of different levels,types and subjects in the scope of the city form an institution that is complete,scientific and standardized,interconnected and effective in operation,and jointly produce the resonance in the scope of the city,and realize the unity of institutional advantages and governance efficiency.[Conclusions/Findings] This paper systematically analyzes the problems and bottlenecks that may be encountered in the process of building the institutional cloud platform,such as “oral” institution,lack of internal motivation,data security risk,intelligent assessment and decision-making risk.Finally,corresponding solutions for the problems that may occur in the infrastructure layer,resource layer,application layer,and feedback interaction layer are put forward.