互联网移动平台的动态劳动控制过程:基于滴滴出行的案例研究

Dynamic Labor Control Process of Internet Mobile Platform: A Single Case Study Based on Didi Travel

采用单案例的研究方法,从纵向的视角分析了滴滴出行平台在发展过程中对司机的劳动控制。研究发现互联网平台对基于平台的劳动者的控制经历了积极寻求合作、强合作弱控制和强控制弱合作阶段。平台经济下的劳动控制是资本、技术与外部环境共同作用的,主要表现形式为技术控制。随着平台对业务掌控的不断增强,劳动者在争取劳动利益上的话语权不断减弱。文章揭示了互联网平台经济有别于传统经济的逆向劳动控制发展过程,为互联网企业的劳动关系规范提供理论支持。

This paper based on a single case study, analyses the labour control of drivers in the development process of Didi Chuxing platform from a vertical perspective. This paper claims that the control of the Internet platform over the workers working on the platform has gone through the stages of actively seeking cooperation, strong cooperation and weak control, strong control and weak cooperation. Under the platform economy, labour control is a combination of capital, technology and external environment, mainly in the form of technical control.With the increasing control of the platform over the business, the rights of speech of drivers in the struggle for labour interests is continuously weakened. This paper reveals that the Internet platform economy is different from the traditional economy in the process of labour control development and provides theoretical support for the labour relations norms of Internet enterprises.