摘要
采用大数据技术开发智能化分时段预约系统,定义了全新的就诊流程规则,简化了患者的挂号就诊流程,最大限度地保证了患者就诊的公平公正,提高了医生的就诊效率,减少了患者等待时间,提升了患者就诊体验,门诊预约就诊量显著增加,患者就诊满意度及医生的工作效率都得到了较大的提升,医院的就诊质量明显改善。
Chongqing Traditional Chinese Medicine hospital adopts big data technology to develop an intelligent time-sharing appointment system,defined new rules for medical advice seeking procedures,ensured the fairness and justice on patients'opportunity to seek healthcare,and improved the efficiency of doctors',reduced patients'waiting time and improved patients'experience.After the implementation of the intelligent time-sharing appointment system,the number of outpatient appointments increased significantly,the satisfaction of patients and the efficiency of doctors had been imroved,and the quality of hospital had been elevated.
作者
郑文明
彭梦晶
李浩
ZHENG Wenming;PENG Mengjing;LI Hao(Chongqing Traditional Chinese Medicine Hospital,Chongqing 40021,China)
出处
《中国卫生信息管理杂志》
2022年第1期95-99,共5页
Chinese Journal of Health Informatics and Management
基金
重庆市卫生健康委科研项目《中医医院信息化建设及对策研究》(项目编号:ZYYZ001202009)。
关键词
智能化排班
分时段
就诊规则
intelligent scheduling
time-sharing
medical treatment rules