利用空间管理优化高校图书馆服务的思考与实践

Thinking and Practice of Using Space Management to Optimize the Service of University Libraries

随着时代的发展,读者对高校图书馆的服务提出了新的要求,读者期望高校图书馆能顺应读者的需求变化及时做出相关服务调整。空间管理思想正是立足读者需求,从读者行为逻辑出发,找出读者来馆过程中的空间障碍,深入剖析产生障碍的原因,有的放矢地利用空间管理思路解决读者入馆阅览与自习过程中的障碍,帮助读者获得良好的来馆体验,从而优化图书馆服务。

With the development of the times, readers have put forward new requirements for the service of university library. Readers hope university library can make relevant service adjustments in time according to the changes of readers’ needs. Space management thought is based on the reader demand, starting from the reader behavior logic, find a reader to pavilion space in the process of obstacle, deeply analyze the causes of disorder, purposeful use of space management ideas to solve the readers in the library reading and obstacles in the process of selfstudy, to help readers get good pavilion experience, so as to optimize the library service.