接诉即办治理场域中的全过程人民民主

The Whole-process People's Democracy in the Governance Field of Swift Response to Public Complaints

全过程人民民主是治理取向的民主,其优势在“全”,关键在“过程”,本质在“人民民主”。接诉即办是首都人民原创的“治理革命”,是全过程人民民主的“北京样本”。全渠道接诉、全领域响应、全主体参与、全时空覆盖等民主治理机制体现了全过程人民民主的广泛性;“诉”“接”“派”“办”“评”等民主治理实践体现了全过程人民民主的真实性;“依靠谁”“为了谁”“由谁来评判”等民主治理理念体现了全过程人民民主的人民旨归。

Whole-process people's democracy is a governance oriented democracy.Its advantage lies in the“whole”,its key lies in the“process”,and its essence lies in“people's democracy”.It is the original“governance revolution”of the people in the Capital and the“Beijing model”of whole-process people's democracy.The democratic governance mechanisms such as all-channel litigation receiving,all field response,all subject participation and all time and space coverage reflect the universality of whole-process people's democracy.The democratic governance practices such as the Complaint,the Reception,the Dispatch,the Handling and the Evaluation reflect the authenticity of whole-process people's democracy.The democratic governance concepts such as“who to rely on”,“for whom”and“who to judge”reflect the purpose of whole-process people's democracy.