摘要
中国石化集团共享服务公司武汉服务部始终坚持以“提供卓越服务、成就客户价值”为使命,牢固树立“客户至上、共享共赢”的工作理念,从夯实管理基础,提升专业能力,专注客户感受等方面入手,着力完善客户沟通运行机制,聚焦客户急难愁盼问题,加强与客户互动互通互融,同频共振,共享共赢,全面助力企北财务转型。
Wuhan Service Department of Sinopec Shared Services Ltd has always insisted on the mission of“providing excellent service and achieving customer value”,and firmly established the concept of“customer first and win-win”.Starting with consolidating the management foundation,improving professional competence and focusing on customer experience,we should aim to enhance the operating mechanism of customer communication,concentrate on customer issues of urgency and concerns,and strengthening the interaction and integration with customers in a concerted and win-win manner,so as to fully facilitate the enterprise financial transformation.
作者
梁艳平
徐治新
LIANG Yanping;XU Zhixin(Wuhan Service Department of Sinopec Shared Services Ltd.,Wuhan,Hubei 430014,China)
出处
《江汉石油职工大学学报》
2022年第1期100-102,共3页
Journal of Jianghan Petroleum University of Staff and Workers
关键词
共享服务
财务转型
实践
Shared Service
Financial Transformation
Practice