探索RPA软件在BOSS系统中的应用

Explore the Application of RPA Software in BOSS System

BOSS收费系统在使用中存在大量重复性、流程化的操作,用户咨询会导致工作人员操作停顿,甚至出错,严重影响工作效率。以UiBot为例,介绍RPA软件在华数BOSS系统中的应用,包括流程图设计、模拟鼠标键盘操作、Excel表格操作等,使用流程自动化操作软件将大大提高工作效率。

The BOSS system has a lot of repetitive and procedural operations in use,which lead to mistake occurrence or even stop of service due to the user consultation.This seriously affects the work efficiency.Taking Uibot as an example,this paper introduces the application of RPA software in the Huashu BOSS system,including flow chart design,simulated mouse and keyboard operation,excel table operation and so on.The use of flow automation operation software will greatly improve work efficiency.