健康管理中心护理质量评价指标体系的构建

Building Nursing Quality Evaluation Index System for Health Management Center

目的构建健康管理中心护理质量评价指标体系。方法以结构-过程-结果的质量结构模式为基础,用德尔菲法(Delphi法)进行2轮专家咨询,最终确定健康管理中心护理质量评价指标体系。结果2轮函询专家的积极性均为100%,权威系数分别为0.90和0.92。用层级分析法进行了各指标权重的赋值,并都通过了一致性检测(CR<0.1),最终形成的指标包括3个一级指标,11个二级指标和41个三级指标。结论健康管理中心护理质量评价体系指标构建过程科学严谨,以期为之后的护理管理工作提供更多依据。

Objective To establish nursing quality evaluation index system for Health Management Center.Methods The final determination of nursing quality evaluation index system of health management center is based on structure-process-result quality structure mode,and two rounds of expert consultation are carried out by Delphi method.Results The effective recovery rates of the two rounds of expert correspondence questionnaire were 100.0%,and the coefficient of expert authority was 0.90 and 0.92 respectively.The weight of each index was assigned by analytic hierarchy process(AHP),and all of them passed the consistency test(CR<0.1).The evaluation indexes of nursing quality for Health Management Center included 3 primary indexes,11 secondary indexes and 41tertiary indexes.Conclusions The building of nursing quality evaluation system index for Health Management Center is scientific and rigorous,which can provide scientific and objective guidance for nursing management.