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用药差错事件的原因分析和改进 被引量:2

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摘要 用药差错是医务人员的常见医疗差错之一,是临床上引发纠纷投诉的重要原因。本文以某医院发生的一起用药差错事件为例,运用根因分析法分析该起用药差错发生的原因,并分析出其中的主要原因,对人员、系统、管理、环境因素问题提出针对性的改进,通过培训、信息系统改进、改善服务流程、强化督导检查、鼓励患者参与等措施,取得了较好的效果。
作者 邹艳洁
出处 《江苏卫生事业管理》 2022年第3期305-307,共3页 Jiangsu Health System Management
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