高校图书馆科学数据管理服务能力成熟度模型构建与应用研究

Research on the Construction and Application of the Service Capability Maturity Model for Research Data Management in University Libraries

[目的/意义]构建高校图书馆科学数据管理服务能力成熟度模型,为高校图书馆识别与评价其科学数据管理服务能力提供科学的评价标准与量化测评工具,进而实现服务能力的管理、改进和提高。[方法/过程]基于文献调研,初步拟定能力评价指标体系;运用德尔菲法进行专家咨询确定指标体系的合理性;利用层次分析法通过计算专家评分确定指标权重。最终构建由5个一级指标及15个二级指标构成的"高校图书馆科学数据管理服务能力评价指标体系"。基于成熟度模型理论,构建了高校图书馆科学数据管理服务能力成熟度模型。以英国牛津大学、美国伊利诺伊大学香槟分校、澳大利亚莫纳什大学、中国复旦大学4所高校图书馆为例对该模型进行应用探析。[结果/结论]所构建的模型具有多项创新性特点,适用于高校图书馆评价其科学数据管理服务的能力与水平,进而推动能力建设与提升。

[Purpose/significance]The service capability maturity model for research data management(RDM)of university libraries is constructed to provide scientific evaluation standards and quantitative evaluation tools for identifying and evaluating RDM service capabilities in university libraries,and manage,improve and enhance the level of RDM service capabilities.[Method/process]Based on the literature research,the evaluation index system of RDM service capability was initially constructed,and Delphi method was used to carry out expert consultation to ensure the rationality of the index system,then AHP was used to determine the index weight by calculating the expert scores,finally"the evaluation index system of RDM service capabilities of university libraries"composed of 5 first-level indicators and 15 second-level indicators was constructed.Based on the maturity model theory,the paper developed the service capability maturity model for RDM in university libraries.Finally,it took 4 university libraries of University of Oxford,University of Illinois at Urbana-Champaign,Monash University,Fudan University as examples to carry out application of the model.[Result/conclusion]The model constructed has some innovative features.It is suitable for university libraries to evaluate the level of RDM service capability,and it can also as be a reference for the RDM service capacity building and improvement.