摘要
受新冠疫情影响,校园外卖逐步发展成为高校管理中一个复杂且困难的问题。本文从学生满意的角度出发,通过问卷调查,发现各大高校对于外卖管理产生了不同的管理方式,并且在新冠疫情的不同阶段,管理方式会有所变化,由此产生的学生满意度也发生了变化。为了在后疫情时代高校外卖管理获得较高的学生满意度,考虑到学生对外卖的关注度以及学校管理措施的稳定性、普遍度和接受度等影响因素,并结合调查问卷分析,立足学生满意程度,对于后疫情时代下的校园外卖,本文提出了深入了解学生想法、参考同行做法、关爱学生身心等建议。
Aff ected by the COVID-19,campus takeout has gradually developed into a complex and diffi cult problem in the university management.From the perspective of students’satisfaction,through questionnaires this study found that major universities and colleges have diff erent management methods for takeaway management,and in diff erent stages of the COVID-19,management methods will be varying,resulting in the change of students’satisfaction.In order to obtain higher students’satisfaction in the takeout management in universities and colleges in the post-pandemic era,factors such as students’attention to takeout management and the stability,popularity and acceptance of management measures in universities and colleges should be considered,and combining with questionnaire analysis,based on students’satisfaction,this article puts forward suggestions such as conducting an in-depth analysis of students’ideas,referring to the practices of peers,and caring for students’physical and mental health in terms of campus takeout management in the post-pandemic era.
作者
万泽楷
张瑜
刘粉香
WAN Zekai;ZHANG Yu;LIU Fenxiang(Nanjing Vocational University of Industry Technology Nanjing,Jiangsu 210023)
出处
《中国商论》
2022年第8期49-53,共5页
China Journal of Commerce
基金
2020年校级大学生创新训练计划项目“外卖驿站”——高校外卖最后50米配送和回收物流创新模式的研究
2020年江苏高校“青蓝工程”中青年学术带头人培养对象
江苏省教育科学“十三五”规划2020年度课题“能力-技术”视角下高职本科人才培养课程体系构建研究——以物流管理专业为例(B-b/2020/03/27)。
关键词
后疫情时代
学生满意
校园外卖
外卖管理
高校管理
the post-pandemic era
students’satisfaction
campus takeout
takeout management
university management