摘要
文章从老年群体的用户体验出发,分析传统电视的各项功能属性,整理出电视产品潜在的智能化需求点,通过设计优化,让电视产品更能满足老年群体的多方面需求,从而提升居家养老的生活质量和幸福感.通过问卷法、KANO用户需求分析模型和Better-Worse系数进行分析研究。设计实践显示,基于老年群体的电视智能化系统设计,必须从硬件设备到交互设计,都要遵循用户需求优先原则。
Objective:From the user experience of the elderly group, analyze the functional attributes of traditional Television, sort out the potential intelligent demand points of TV products, and make TV products more meet the multifaceted needs of the elderly groups through design optimization, so as to improve the quality of life and well-being of the elderly at home. Methods: Questionnaire method;KANO user requirements analysis model and BetterWorse coefficient. Conclusion: The design practice shows that the intelligent TV system design based on the elderly group must follow the principle of user demand first from hardware equipment to interactive design.
作者
周韶磊
Zhou Shaolei(Shanghai Institute of Technology,Shanghai 200235,China)