平衡计分卡应用于公共图书馆志愿服务管理研究

Study on the Application of Balanced Scorecard in Public Library Volunteer Service Management

目前,尚无将平衡计分卡管理策略应用于公共图书馆志愿服务管理研究的报道。根据可行性和优势分析,建立平衡计分卡应用于公共图书馆志愿服务管理的三级指标体系,以期为科学管理公共图书馆志愿队伍提供参考。

At present,there is no report that the balanced score-card management strategy is applied to the study on volunteer service management in public libraries.Based on the analysis of feasibility and advantages,a three-level index system of the application of balanced scorecard in the management of public library volunteer service is established,in order to provide reference for scientific management of public library volunteer team.