8Julia T. Wood, Communication Theories in Action, Holly Allen, 2004, P. 162.P.169,P.171,P.179,P.172
9The Reach of Dialogue Confirmation,Voice,and Community,EDited by Rob Anderson,Kenneth N.Cissna,Ronald C.Aarnett,Hampton Press,Inc,1994, P. 11.
10The Reach of Dialogue Confirmation, Voice, and Community, Edited by Rob Anderson, Kenneth N.Cissna, Ronald Co Aamett, Hampton Press,Inco 1994, P. 11.