粤北地区某三甲医院医务人员职业紧张与工作满意度的相关性研究

A study of the relationship between job satisfaction and occupational stress of medical staff in a tertiary hospital in northern Guangdong

目的研究粤北地区某三甲医院医务人员的工作满意度及职业紧张现状,探讨工作满意度与职业紧张的关系。方法采用随机抽样法,采用明尼苏达满意度问卷和付出回报失衡问卷对医务人员的工作满意度及职业紧张情况进行调查。结果共有551人参与问卷调查,总体工作满意度得分75.07±4.26,有233人(42.30%)存在付出回报失衡状态,满意度得分及付出回报失衡状态在不同性别、年龄组、婚姻状态、工龄组、岗位类别、职称、学历、月收入、用工形式、每周工作时间的差异均有统计学意义(P<0.05)。工作满意度得分与付出呈负相关,与回报呈正相关,与内在投入呈负相关(P<0.05)。结论本次调查的医务人员工作满意度一般,存在较高的职业紧张状态,工作满意度与职业紧张有一定的相关性。

Objective To investigate the current status of job satisfaction and occupational stress of medical staff and to explore the relationship between job satisfaction and occupational stress in a tertiary hospital in northern Guangdong.Methods The random sampling method was used to investigate the job satisfaction and occupational stress of medical staff using Minnesota Satisfaction Questionnaire and Effort-Reward Imbalance Questionnaires.Results A total of 551 people participated in the questionnaire survey.The overall job satisfaction score was 75.07±4.26,42.30% people showed a high level of ERI occupational stress.The results of t/F test showed that there were significant differences in the score of job satisfaction and incidence of ERI occupational stress among medical staff categorized by gender,age,marital status,working age,job category,educational background,monthly income,and employment pattern(P<0.05).Job satisfaction score was negatively correlated with effort,positively correlated with reward,and negatively correlated with overcommitment(P<0.05).Conclusions The job satisfaction of medical staff in this survey is average status,and there is a high state of effort-reward imbalance occupational stress.There is a certain correlation between job satisfaction and occupational stress.