智慧医疗背景下老年群体“数字鸿沟”现状分析及适老化改造对策研究

Current situation of “digital divide” among the elderly under the background of intelligent medical treatment and countermeasures for aging adaptation

随着信息科学技术的飞速发展,互联网医疗发展势如破竹,形成医疗云服务数字化生态环境新局面。然而医疗服务模式的变革与创新,却给信息素养水平偏低和手机移动端信息化智能应用操作困难的老年人带来诸多问题与挑战,形成与智慧医疗之间的“数字鸿沟”。该文对老年群体“数字鸿沟”进行了现状分析,并根据老年人智慧就医的痛点和难点,通过用户画像将老年人分类,针对性地实施一系列线上+线下适老化改造,构建形成了和谐人文关怀型的老年人互联网+就医服务生态。该改造项目贴合老年人生理、心理及就医习惯,关乎社会民生,推广可及性强,具有一定的借鉴性。

With the rapid development of information science and technology, the development of internet medical service is irresistible, forming a new situation of digital ecological environment of medical cloud service.However, reform and innovation of medical service mode have brought many problems and challenges to the elderly with low level of information literacy and difficult operation of information and intelligent applications on mobile phones, forming a “digital gap” with intelligent medicine. This paper analyzes the status quo of the digital divide in the elderly group, and classifies the elderly according to the pain and difficulty of the elderly wisdom, and then implements a series of online and offline aging adaptation to build a harmonious and humanistic care Internet plus medical service ecosystem for the elderly. The project is closely related to the physical and psychological transformation of the elderly,and can be used for reference.