“明哲保身”对员工创造力的影响:基于员工授权与工作投入的视角

Influence of Silent on Employee Creativity:Based on the Perspective of Employee Empowerment and Work Engagement

聚焦员工价值创造,主要探讨了员工沉默行为影响其创造力的路径和机制。通过对来自北京、广州、郑州的20家企业部门负责人与所匹配下属的253份数据的统计分析,探讨了员工沉默行为对员工创造力的影响和传导机制,讨论了工作投入和员工授权在员工沉默行为与员工创造力关系间的中介机制和调节机制。研究结果表明:员工沉默行为显著负向影响员工创造力和工作投入;工作投入在员工沉默行为与员工创造力关系间起到完全中介作用;员工授权在员工沉默行为与员工创造力关系间起到负向调节作用。研究结论有利于深入认识员工沉默行为影响员工创造力的潜在中间机制和边界条件,引导管理者有效预防员工沉默行为,进而加大员工工作投入,同时通过增加员工授权,以充分发挥员工创造力。

With the development of the digital economy,the rise of individual value has brought about the transformation of management paradigm.In the rapidly changing market demand,employees can identify and perceive customer needs through their creativity,and creatively put forward ideas,improve service capabilities by satisfying customer needs,and then provide core competitiveness for enterprise development.The individual value of employees has been paid more and more attention.In practice,Huawei proposes an organizational change plan called "Squad Leader War",which makes every employee a value creator and work worthy.After the outbreak of the COVID-19 epidemic in 2020,technologies such as remote conferencing and online office have solved the problem of enterprises resuming work and production during the epidemic.At the same time,online office has also reduced the communication and interaction of employees,and the phenomenon of employee silence has become more prominent,which seriously restricts the employee creativity.A review of the literature finds that employees’ voice behaviors can improve employee creativity,but few scholars have explored whether silent behavior,the opposite of voice,has an opposite effect on employee creativity.Based on the conservation of resources theory,this paper uses the hierarchical regression analysis method to conduct statistical analysis on 253 sample data matched with leaders and subordinates from 50 enterprises in Beijing,Zhengzhou and Guangzhou,explores the impact of employee silence on employee creativity,and discusses the mediating and moderating mechanisms of job engagement and employee empowerment in the relationship between employee silence and employee creativity.The results indicate:employee silence behavior significantly negatively affects employees’ work engagement and creativity;work engagement plays a complete mediating role between employee silence behavior and employee creativity;employee empowerment plays a moderating role in the relationship between employee silence behavior and employee creativity.That is,the higher the employee empowerment level,the weaker the impact of employee silent behavior on employee creativity;the lower the employee empowerment level,the stronger the impact of employee silent behavior on employee creativity.This paper focuses on employee silence behavior and employee creativity at the individual level,reveals the path mechanism and context of employee silence behavior affecting employee creativity,enriches the research on the antecedents of employee creativity,and provides management suggestions for corporate practice.First,managers need to strengthen the management of employees’ silent behavior,promote employees’ positive voice,and reduce employees’ silent behavior as much as possible;Second,enterprises can ensure safety needs,reduce employees’ negative emotions,enhance their sense of security,and increase employees’ work engagement;Third,Managers should innovate enterprise management methods,enhance employee empowerment,use digital technology for enterprise management,innovate management functions and methods,and inject new vitality into enterprise development.