数智时代图书馆新型服务模式构建及路径研究

Research on the Construction of Library New Service Mode and Its Path in the Era of Digital Intelligence

数智时代图书馆服务中的资源、空间和用户三个基本要素间的关系转变为各种大数据间的关联,图书馆服务模式也发生相应变化,由以“资源”“空间”为核心,逐步发展到以“用户”为核心,实现了服务模式和路径的创新升级。构建和落实以“用户为中心”的服务模式和路径,精准对接用户需求,为其提供“感知有用”的服务,是未来图书馆创新发展的目标。

In the era of digital intelligence,the relationship between resources,space and users in library services is transformed into the relationship between all kinds of big data.The library service mode has changed accordingly.From taking“resources”and“space”as the core,it has gradually developed to taking“users”as the core,realizing the innovation and upgrading of service mode and path.It is considered that the goal of library innovation and development in the future is to construct and implement the“user-centered”service mode and path,accurately connect with users needs,and provide them with“perceptive useful”service.