基于价值共创视角的责任型领导作用机理研究

A Study on the Mechanism of Responsible Leadership Action From the Perspective of Value Co-creation

互联网经济时代,企业发展迅速,如何通过组织员工的价值共创提升服务质量,成为学界关注的热点话题。基于社会学习理论和情感事件理论,构建责任型领导通过责任知觉与积极情绪影响员工主动担责行为的多重中介模型,并探析员工主动性的边界作用。结果表明:责任知觉和积极情绪部分中介责任型领导与主动担责行为的正相关关系;员工主动性强化了责任型领导对主动担责行为的正向影响。基于此,企业应该注重对责任型领导的培育,在企业内部宣扬榜样的力量,打造崇尚担责与大局意识的企业文化;领导者应给予下属充分的信任与关怀,通过参与式管理提高员工的责任意识与积极情绪,同时根据员工的主动性灵活用人。

In the era of Internet economy, enterprises are developing rapidly. How to improve the service quality through the value co-creation of both employees and organization has become a hot topic in the academic circle. Based on social learning theory and affective events theory, this paper constructs a multiple intermediary model of responsible leadership affecting employees’ taking charge through responsibility perception and positive emotion, and analyzes the boundary function of proactive personality. The results indicate that responsibility perception and positive emotion partially mediate the positive correlation between responsible leadership and taking charge;Employees’ proactive personality strengthens the positive impact of responsible leadership on taking charge.Accordingly, enterprises should pay more attention to the cultivation of responsible leadership, publicize the power of example within the enterprise, and create an corporate culture of taking the responsibility and overall situation consciousness;Managers should give their subordinates full trust and care, improve employees’ sense of responsibility and positive emotion through participatory management, and flexibly employ people according to employees’ initiative.