关于智能呼叫中心的设计与实现分析

Analysis on the Design and Implementation of Intelligent Call Center

随着我国科技水平的不断提高,在新时期下要迎合时代发展趋势,加强对智能呼叫中心的精心设计,在不同节点融入先进的技术方案,加快信息传输的速度,从而满足后续呼叫管理的要求以及标准,因此在实际工作中要考虑实际的功能,需要逐渐地调整当前的设置方案,更加贴合日常的使用需求。

With the continuous improvement of China's current scientific and technological level,in the new era,we should meet the development trend of the times,strengthen the careful design of intelligent call center,integrate advanced technical schemes into different nodes,and speed up the speed of information transmission,so as to meet the requirements and standards of subsequent call management.Therefore,we should consider the actual functions in practical work,It is necessary to gradually adjust the current setting scheme to better meet the daily use needs.