基于BSC-AHP的产业创新服务综合体绩效评价研究

Research on Performance Evaluation of Service Complex for the Industrial Innovation Based on BSC-AHP Model

探寻构建产业创新服务综合体运行绩效的科学评价指标体系,为有效评价提供保障。分析产业创新服务综合体的属性特征,进而论证将平衡记分卡引入其绩效评价中的合理性。吸纳已有产业创新公共服务平台绩效评价指标设计中有益成分,提出基于平衡记分卡(SBC)原理的产业创新服务综合体绩效评价指标体系。结合层次分析法(AHP)设置计算各个评价指标的权重,并对浙江省台州市黄岩区模塑产业创新服务综合体绩效进行实证评价。实证研究表明,经过4年建设,产业创新服务综合体绩效基本达到合格等级,但在高级别创新资源集聚、与龙头企业互动耦合创新发展、突破产业关键核心技术难题等关键绩效指标上还有较大提升空间。

To explore and construct a scientific evaluation index system for the operation performance of industrial innovation service complex,so as to provide a guarantee for effective evaluation.By analyzing the attribute characteristics of industrial innovation service complex,the rationality of introducing BSC into its performance evaluation is demonstrated.Absorb the existing performance evaluation index of industry innovation public service platform in the design of useful components,the design principle based on BSC industry innovation service synthesis performance evaluation index system,and combining with Analytic Hierarchy Process(AHP)and calculate the weight of each evaluation index.The performance of innovation service complex of Taizhou Huangyan District,Zhejiang Province molding industry was evaluated empirically.The research results show that after 4 years of construction,the performance of industrial innovation service complex has basically reached the qualified level,but there is still much room for improvement in key performance indicators such as high-level innovation resource aggregation,interactive and coupled innovation development with leading enterprises,and breakthrough of key and core technological problems of the industry.