河源市人民医院门诊药房自动化建设的实践效果

Practical effect of automated construction of outpatient pharmacy in Heyuan People′s Hospital

目的探讨河源市人民医院门诊药房自动化的建设与实践效果。方法选取2019年6月至2020年5月(门诊药房自动化前)河源市人民医院人工普通药房的250份处方资料为对照组,选取2020年6月至2021年5月(门诊药房自动化后)药房的250份处方资料为研究组,比较两组的药房处方处理速度、储备能力、药物管理项目、取药时间及调配差错率。结果研究组的处方处理速度快于对照组,药剂储备能力高于对照组,差异有统计学意义(P<0.05);研究组的患者取药时间短于对照组,药物调配差错率低于对照组,差异有统计学意义(P<0.05)。结论在门诊药房中建设自动化信息系统,可有效减少纯手工作业差错、故障等事件的发生,合理使用自动化系统,提升药学服务质量,降低员工劳动强度,提高患者满意度,值得推广。

Objective To explore the construction and practical effect of outpatient pharmacy automation in Heyuan People′s Hospital.Methods From June 2019 to May 2020(before the automation of outpatient pharmacy),250 prescriptions data in manual general pharmacy of Heyuan People′s Hospital were selected as the control group,250 prescription data from June 2020 to May 2021(after outpatient pharmacy automation)were selected as the study group.The pharmacy prescription processing speed,storage capacity,drug management items,drug collection time and dispensing error rate were compared between the two groups.Results The prescription processing speed of the study group was faster than that of the control group,drug storage capacity was higher than that of the control group,the differences were statistically significant(P<0.05).The time of drug taking in the study group was shorter than that in the control group,and the error rate of drug dispensing was lower than that in the control group,the differences were statistically significant(P<0.05).Conclusion The construction of automatic information system in outpatient pharmacy can effectively reduce the occurrence of pure manual operations errors,faults and other events,rationally use the automatic system,improve the quality of pharmaceutical care,reduce the labor intensity of employees,and improve patient satisfaction,which is worthy of promotion.