统一化与服务化——一种新型运维工具体系的建设之路

Unionization and servitization——the construction of a new operation tool system

配置管理、监控等运维工具软件是数据中心运维管理工作的基础,传统商业运维工具软件各自独立,数据与流程不统一,难以满足企业内部流程、个性化场景对运维工具的需求。本文探讨自主规划和研发新型运维工具体系,在对现有工具优化和提升的基础上,通过API网关等技术实现运维工具的统一,并通过流程引擎技术促进运维服务化的落地。新型运维工具提升了运维管理工作效能与用户体验。

Software such as CMDB and monitoring is the basis of management of the data center.The data and processes of the traditional commercial software are not unified,which is difficult to meet the needs of the enterprise's internal requests.In this paper,a new operation and maintenance tool system is planned and developed.Base on the optimization and improvement of existing tools,the unification of tools is realized through API gateway and other technologies.On the other hand,the implementation of operation servitization is promoted through workflow engine technology.The new tool system improves the management efficiency and user experiences.