基于代理的人际关系管理及消极情绪调节

Surrogate-based Interpersonal Relationship Management and Negative Emotion Regulation

人际交往经常涉及在场的双方和不在场的第三方,然而现有的人际语用学理论难以解释在场一方如何管理在场另一方和不在场第三方之间的人际关系。本文参照Spencer-Oatey的和谐管理理论框架,结合心理治疗会话中在场一方替不在场第三方讲话,或直接以第三方的身份讲话,探究在场一方如何调节在场另一方的消极情绪,最后分析基于代理的人际关系管理及其相关的消极情绪调节。这不同于交际双方面对面言谈语境下的人际关系管理与情绪管理,具有人际语用学理论与交际实践的创新启示。

Interpersonal communication often includes two parties present and a non-present third one,but the existing theories of interpersonal pragmatics fail to explain how a present party manages the interpersonal relationship between the other present party and the non-present third one.By drawing upon Spencer-Oatey’s rapport management theory and using the analysis model of conversations in psychotherapy about how a party present speaks for/as the non-present third party in interacting with the other party present,this study explores the interactions of negative emotion management between parties and then analyzes surrogate-based relationship management and its related negative emotion management.It differs from emotion management and interpersonal relationship management in face-to-face contexts,thus has innovative implications for theories of interpersonal pragmatics and communication practices.