基于SPO模型的家庭医生工作室服务质量评价研究

SPO Model-based Quality Assessment for Services Provided by the Family Doctor Studio

家庭医生工作室是基层医疗卫生机构中全科诊室衍生的新概念,是全科医学团队服务签约居民的平台和载体,但我国家庭医生工作室研究仍处于初步探索阶段。随着医防融合概念的不断深入,也为了提高卫生服务质量,急迫需要构建一个科学、合理的家庭医生工作室建设的评价体系。基于此,本文基于结构-过程-结果(SPO)模型,综述国内外有关基层医疗卫生服务结构、过程及结果质量评价指标体系的研究,为进一步规范建设家庭医生工作室提供理论依据和参考。

Family doctor studio is a new concept derived from the general practice clinic in primary care institutions,which is a platform and carrier used by a general practice team to serve the contracted residents.However,the research on family doctor studios in China is still in the initial exploratory stage.A scientific and rational service quality assessment system is urgently needed to be developed for family doctor studios with the increasing prevalence of the concept of integration of medical and preventive care,and the demand for improving the quality of health services.In view of this,we introduced the SPO(structureprocess-outcome)model in detail,and reviewed the studies about quality assessment systems for the structure,process and outcome of primary care services,providing a theoretical basis for further standardizing the construction of family doctor studios in Sichuan province.