Resilience:Analyzing the Crisis Management of Ski Resorts in China

复原力视域下我国滑雪场地服务业风险治理研究

Resilience has become an important concept for the ski resorts of China,which have suffered heavy losses due to COVID-19.In order to help China’s ski resort service industry successfully adapt to the crisis and achieve sustainable development,the goal of this paper is to develop the definition of resilience of the ski resort service industry through interviews based on the concept and general analysis framework of resilience.The ski resort resilience theory analysis framework is then constructed from the three basic elements(market,skiing,and stakeholders)and four system features(flexibility,adaptability,and collaborative learning ability).The results indicate several measures that can be taken to spread risk:enrich the product supply;eliminate risks and build a multi-agent networked industrial governance system;and establish a risk prevention and management mechanism based on a multi-organization alternative learning mechanism to overcome the difficulties encountered in the development of ski resorts.

我国滑雪场地服务业在新冠疫情中损失惨重。为更好地帮助我国滑雪场地服务业面对危机,进行适应性变革,并实现产业可持续发展,本文从讨论复原力概念与一般分析框架入手,通过文献资料法和访谈法,完成了对滑雪场地服务业复原力的内涵界定,并构建了由三个基本要素(市场、滑雪场地和利益相关者)和四种系统特性(灵活性、适应性、协同性和学习能力)组成的滑雪场地服务业复原力理论分析框架;针对在构建我国滑雪场地服务业复原力的实践中遭遇诸多困境,本文提出了分散风险,丰富产品供给;消解风险,构建多主体网络化产业治理体系;预防风险,建立多组织替代学习机制的风险管理机制。