摘要
There seems to be a paucity in extant literature that assesses the relationship between Safety Management Systems (SMS) and High Reliability Theory (HRT) behavior process of mindful organizing (MO) among aerospaceorganizations. There could be benefits for organizational safety by exploring this relationship in high-reliabilityorganizations (HROs) like the aerospace industry. Using a modified Safety Organizing Scale (SOS) by Vogus andSutcliffe (2007) and a validated SMS scale, the relationship between SMS and MO was measured. The perceptionsof a cross-section of respondents from commercial airlines with SMS and commercial space licensees without SMSin the United States (U.S.) was assessed. A four-factor model of MO had acceptable fit. A model showing the relationship between SMS and MO had good fit and showed a high significant strength of relationship (r = 0.82,p = 0.000) with a big effect size. There were also significant differences in mean responses among managementpersonnel and non-management personnel on the MO factor “sensitivity to operations” and the result suggestsmanagers were better at identifying personnel with skills and knowledge to ensure safer task accomplishmentthan non-management personnel. The study results suggest that the SMS requirements for commercial airlines inthe U.S. can enrich the identification and understanding of MO factors and it may be beneficial for the commercial space industry to formally adopt SMS. Future research studies may include direct comparisons in multipleaerospace organizations using a larger sample size to determine the overall understanding of MO factors and howit affects SMS.
