即时临场情感捕获方法的探索与研究

EXPLORATION AND RESEARCH OF INSTANT PRESENCE EMOTION CAPTURE METHOD

为了能够随时随地捕获情感,提出一种即时临场情感捕获方法,利用情境感知工具自动捕获用户在产品使用过程中的情感波动,采用自动化数据处理,结合定性与定量的方法进行数据分析。实验结果表明,该方法可以捕获用户情感,发现造成情感波动的原因,指导产品的设计与改进。与传统方法相比,即时临场情感捕获方法在发现问题数量以及严重性等方面存在优势,并且提高了研究人员的分析效率,具有独特价值。

In order to capture emotions anytime,anywhere,this paper proposes an instant presence emotion capture method.It used situational awareness tools to automatically capture the users emotion fluctuations during the use of the products,and it used automatic data processing,combined with qualitative and quantitative methods for data analysis.The experimental results show that this method can capture users emotions,find the causes of emotional fluctuations,and guide product design and improvement.Compared with traditional methods,this method has advantages in terms of finding the number of problems and severity,and it improves the analysis efficiency of researchers,which has unique value.