共情理论用户行为模式校园非学习空间家具创新设计

Innovative Design of Furniture in Non-learning Campus Space Based on the Empathy Theory and Users’ Behavior Patterns

高校的非学习空间不受重视是因为忽视了用户的需求,为更好地解决该问题,提出一种基于共情理论的家具产品设计方法。首先对目标群体进行调研分析,获取用户行为需求和问题导向,然后以共情地图的方法筛选出关键问题要素,结合情景模拟的方法能触发共情使用需求。从而获得可提升用户体验的设计机遇点;最后综合考虑设计机遇点及使用场景,构建详细的设计方案,并以校园家具为设计案例,在功能、造型、材料三个方面提出家具设计的创新实践验证。

Because user’ needs are ignored, non-learning campus space is undervalued. In order to solve this problem, this paper proposes a furniture product design method based on empathy theory. Firstly, the target group is investigated and analyzed to obtain users’ behavioral needs and problem orientation. Then, the key problem elements are screened out by empathy map, and the method combined with scenario simulation triggers empathy use needs, so as to obtain design opportunity points that can improve user experience. Finally, a detailed design scheme is constructed by comprehensively considering the design opportunity points and application scenarios. Taking campus furniture as a design case, innovative practice verification of furniture design is proposed in three aspects of function, shape and material.