摘要
新加坡凭借其40年来在电子政务、智慧交通、技术化便民服务和协同治理等领域取得的领先成果,被认为是在数字经济发展大势中最具有前瞻性的国家之一。新加坡“政、企、民”数字化协同治理模式通过数字技术深度嵌入政策、产品和服务,并通过数字能力的运用来重塑价值创造的过程,运用协作型政府策略,跨层级的数据互联和信息共享,探索设计思维驱动公共部门创新,引导市场主体参与数字化转型场景运营,鼓励公民从消费者转变为共同创造者。新加坡全面打造“数治”新范式,充分激发社会创造力和市场活力,形成共建共治共享的数字城市创新生态圈,从理论和实践层面打开数字化转型背景下公共服务创新治理的重要典范。
Singapore is considered to be one of the most forward-looking countries in the general trend of digital economy development,which relying on its leading achievements in the fields of e-government,smart transportation,technical convenience services and collaborative digital governance model over the past 40 years.The mechanism of collaborative digital governance between government,enterprises and citizens,reshapes the value creation through deep embedding of digital technology in policies,products and services by using digital capabilities as well as the collaborative governance strategies,cross-level data interconnection and information sharing,and explores design thinking to drive innovation in the public sector,and encourages citizens to transform from consumers to co-creator.It becomes an innovation model for digital governance between the theory and practice of digital transtormation.
作者
倪旻卿
徐鹏
纪律
Ni Minqing;Xu Peng;Ji Lv
关键词
数字化转型
数字化协同治理
设计思维
数字参与
数字包容
Digital Transformation
Collaborative Digital Governance
Design thinking
Digital Participation
Digital Inclusive