“事”在“人”为:自我管理团队的过程与结果

Managing people work and task work:The interaction process and outcome in self-managing teams

本研究提出“人员工作”和“任务工作”是自我管理型团队工作过程中的两个维度,并采用两项研究考察其对团队绩效和团队满意度的影响。研究1以112个学生团队从事整学期的研究项目为背景,发现团队合作中人员工作和任务工作均对团队绩效有正向影响,而且任务工作在人员工作和团队绩效的关系中起中介作用。研究2采用团队模拟任务,对131个MBA团队的工作过程进行分析,进一步支持了研究1的发现,并验证了两个维度对团队满意度的影响。本研究发现对于数智时代下团队成员开展高效的工作具有重要的启发。

The current study suggested people work and task work are two important dimensions of team process in self-managing teams.We employed two studies to examine the effects of the two dimensions on team performance and team satisfaction.In Study 1,we conducted a study among 112 undergraduate students'teams who conducting a project during a semester.We found both people work and task work were positively related to team performance,and task work mediated the relationship between people work and team performance.In Study 2,we conducted a simulation among 131 MBA students'teams.Findings replicated the results in Study 1 and further suggested that people work and task work show effects on team satisfaction.This study sheds lights on effective teamwork modes in digital and AI era.