社区治理背景下物业管理服务发展研究

社区是社会治理的基本单元和关键环节,在服务群众方面发挥平台作用,是推进社区治理体系和能力现代化的重要内容。随着社会治理重心向基层下移,提高社区精准化、精细化服务管理能力的需求也更为迫切。物业服务企业作为物业管理活动的参与主体,提供社区居民所需的公共服务和消费服务,对补齐居住社区服务短板、健全社区管理和满足群众多样化居住需求意义重大。本文梳理物业服务企业参与社区治理存在的问题,为促进物业管理服务融入基层社会治理提出意见建议。

Communities are the basic unit and key sector of social governance,which plays a platform and carrier role in serving people and advancing the modernization of community’s governing systems and capabilities.In the context of social governance moving down to grassroots level,it is more urgent to improve the precision and refined community service management.As the main body of property management activities,property service enterprises provide public services and consumer services required by community residents,which is of great significance to make up for the shortcomings of community services,improve community management and meet the diverse residential needs of the masses.This paper discusses the problems existing in the participation of property service enterprises in community governance,and puts forward suggestions on promoting the integration of property management services into grass-roots social governance.