跨界与融合——上海图书馆POD创新服务应用实践

Cross-border and Fusion:The Practical Application of POD Innovative Service in Shanghai Library

在面向“十四五”公共文化服务体系建设过程中,上海图书馆东馆在建设中秉持“智慧、互联、包容”的理念,推动公共图书馆“以人为中心”转型,全面创新文献服务模式,推出了POD服务。本文主要从POD应用领域出发,阐述了POD服务在上海图书馆东馆的应用实践,同时对POD服务在图书馆应用中的作用进行分析,认为POD服务的作用有4方面:(1)成为智慧图书馆的重要组成;(2)成为馆藏文献配置的重要补充;(3)对传统文献服务的拓展和延伸;(4)图书馆跨界应用创新服务的形式。POD服务启示:在面向未来的智慧图书馆思维下,在流程体系再造过程中,图书馆要全面统筹优化读者服务全周期、各环节革命性再造,实现对服务效能的整体优化。

Shanghai Library East was constructed with the philosophy of“intelligence,interconnectivity,and inclusiveness”in mind.Shanghai Library promotes the“people-centered”transformation of public libraries and innovates document service models in the process of establishing a public cultural service system during the 14th Five-Year Plan period.The POD(Print on-demand)service was launched as part of this overall strategy.Starting from the introduction of the POD application areas,this paper describes how the POD service is offered at Shanghai Library East,and analyzes its role in the library.The authors believe that POD service plays a part in four aspects:(1)as an important component of the smart library,(2)help to supplement the library collection,(3)assist in expanding and extending the traditional literature service,and(4)as a new form of the library’s cross-border application of innovative services.Inspired by POD service and for the overall optimization of service efficiency,it is necessary to comprehensively coordinate the revolutionary remodeling of reader services throughout the whole cycle and all stages of process and system renovation,with the vision of a future-oriented smart library.