摘要
为了保证手机在线挂号类小程序使用的有效性、合理性和可操作性,文章通过眼动追踪实验,综合定量分析和定性分析的方法,基于认知负荷和可用性问题,以南京鼓楼医院在线挂号小程序为例进行研究分析,对使用者使用过程进行眼动追踪测试,获取注视总时间、首次注视时间、扫描轨迹图等数据指标。文章结合用户访谈和问卷调查,输出可用性问题统计量表,得出该小程序的使用效率并对小程序进行可用性分析;文章给出该挂号类小程序布局在信息内容、查询架构、操作3个维度的改进建议,为后续相关设计提供参考。
In order to ensure the effectiveness, rationality and operability of the application of mobile phone online registration App, eye movement tracking experiment was conducted to obtain the total fixation time, the number of eyes first look at the time, scan trajectory and other data indicators. Combined with user interviews and questionnaire survey, it outputs the usability problem statistics table, gets the use efficiency of the small program, and analyze the usability of the small program, giving the improvement suggestions of the registered small program layout in the three dimensions of information content, query architecture, operation, to provide reference for the follow-up related design.
作者
王宇涵
Wang Yuhan(School of Design Art and Media,Nanjing University of Science and Technology,Nanjing 210094,China)
出处
《无线互联科技》
2022年第13期156-162,共7页
Wireless Internet Technology
关键词
眼动追踪
界面排布
可用性评估
挂号小程序
eye tracking
interface layout
usability evaluation
registration applet
