绩效考核管理模式在心内科管理中的效果分析及价值体会

Effect Analysis and Value Experience of Performance Appraisal Management Mode in the Management of Cardiology Department

目的分析绩效考核管理用于心内科管理的作用。方法选择2020年2月—2021年2月山东健康集团莱芜中心医院心内科护理人员19名作为对照组,采取常规管理模式;选择2021年3月—2022年3月本院心内科护理人员19名作为观察组,采取绩效考核管理模式。对比两组护理质量评分、工作要求达标率、心理状态评分和工作满意度评分。结果观察组的护理质量评分均高于对照组,差异有统计学意义(P<0.05)。观察组的工作要求达标率均高于对照组,差异有统计学意义(P<0.05)。管理前,两组心理状态评分对比,差异无统计学意义(P>0.05);管理后,观察组的心理状态评分明显低于对照组,差异有统计学意义(P<0.05)。观察组的工作满意度明显高于对照组,差异有统计学意义(P<0.05)。结论心内科采用绩效考核管理能够优化护理质量,纠正护理人员的不良心理,提高其工作要求达标率以及工作满意度。

Objective To analyze the role of performance appraisal management in the management of cardiology department.Methods From February 2020 to February 2021,19 nurses from the Cardiology Department of Laiwu Central Hospital of Shandong Health Group were selected as the control group,and the routine management mode was adopted.19 nursing staff from the Cardiology Department of the hospital from March 2021 to March 2022 were selected as the observation group,and the performance appraisal management mode was adopted.The nursing quality score,job requirement compliance rate,psychological state score and job satisfaction score were compared between the two groups.Results The nursing quality scores of the observation group were higher than those of the control group,and the difference was statistically significant(P<0.05).The compliance rate of work requirements in the observation group was higher than that in the control group,and the difference was statistically significant(P<0.05).Before management,there was no statistically significant difference in psychological state scores between the two groups(P>0.05);after management,the psychological state score of the observation group was significantly lower than that of the control group,and the difference was statistically significant(P<0.05).The job satisfaction of the observation group was significantly higher than that of the control group,and the difference was statistically significant(P<0.05).Conclusion The addition of performance appraisal management during the management of cardiology department can optimize the quality of nursing,correct the unhealthy psychology of nursing staff,and improve the rate of compliance with job requirements and job satisfaction.