职场排斥对员工助人行为的影响机制研究

Influence Mechanism of Workplace Ostracism on Employee’s Helping Behavior

依据资源保存理论,基于365份纵向问卷调查数据,采用层级回归分析法与Bootstrap检验法,探究了职场排斥对员工助人行为的影响机制。研究结果表明:职场排斥对心理困扰和关系重塑具有显著的正向影响;心理困扰和关系重塑在职场排斥与工作-家庭冲突之间起中介作用;心理困扰和关系重塑在职场排斥与助人行为之间起中介作用;心理困扰和工作-家庭冲突在职场排斥与员工助人行为之间起链式中介作用;主动性人格在职场排斥与心理困扰及职场排斥与关系重塑之间起调节作用。

According to Conservation of Resources Theory,based on the data of 365 longitudinal questionnaires,the hierarchical regression analysis and bootstrap test were used to explore the influence mechanism of workplace ostracism on employee’s helping behavior.The results show that workplace ostracism has a significant positive impact on psychological distress and relational crafting;psychological distress and relational crafting play an intermediary role between workplace ostracism and work-family conflict as well as between workplace ostracism and helping behavior;psychological distress and work-family conflict act as chain intermediaries between workplace ostracism and employee’s helping behavior;Proactive personality plays a moderating role between workplace ostracism and psychological disturbance as well as between workplace ostracism and relational crafting.