信息技术在全方位电力服务优化中的应用

Application of Information Technology in Optimization of all-round Power Service

阐述电力客户服务的优化,全方位服务机制与信息技术应用,包括电网建设和改造,构建客户关系管理体系,从而提供高效率、高质量的电网服务。

This paper expounds the optimization of power customer service, the all-round service mechanism and the application of information technology, including the construction and transformation of power grid, and the construction of customer relationship management system, so as to provide efficient and high-quality power grid services.