民族地区居民健康信息查询行为研究

Research on Health Information Query Behavior of Residents in Ethnic Areas

以贵州省少数民族聚居区作为样本调查数据来源,通过问卷调查的方法收集有关民族地区居民健康信息查询行为数据。使用联合分析方法、杰卡德系数分析方法对用户健康状况、多源健康信息查询行为过程和行为影响因素展开分析。研究发现:民族地区居民家庭因素对其健康信息查询行为存在非常明显的影响;学历与职业是健康信息行为的重要外部因素;民族地区健康信息状态符合“信息贫困”的基本特征;受“个人健康信息世界”和“健康素养鸿沟”的影响,民族地区居民健康信息查询高度依靠线下专家咨询,网络健康信息查询频率和比例尚且不高。最后,从民族地区健康信息贫困的相关政策治理、居民健康技能水平、健康信息素养教育的主体与服务模式等几个方面,提出图书情报机构展开民族地区居民健康信息服务的对策。

The data of health information-seeking behavior of residents in ethnic minority areas of Guizhou province were collected by questionnaire survey.Using methods of conjoint analysis and Jaccard coefficient,users’ health status,process of multi-source health informationseeking behavior and influencing factors are analyzed.The study found that:the user’s family has a significant impact on user’s health informationseeking behavior;educational background and occupation are important external factors that dominate the health information behavior of the survey group;the health information status in ethnic minority areas fits the basic characteristics of "information poverty";affected by the "personal health information world" and "health literacy gap",residents in ethnic minority areas highly rely on offline expert consultation for health information,while the frequency and proportion of online health information seeking are not high.Finally,from the aspects of policy governance related to health information poverty in ethnic minority areas,residents’ health skill level of residents,and main body and service model of health information literacy education,it proposes suggestions for libraries and information agencies to provide health information services for residents in ethnic minority areas.