智慧治理的实践探索:案例分析及启示

Practice-based Exploration of Smart Governance: Case Analysis and Inspirations

现阶段,很多地方都在推进以数字化为核心的智慧治理,但由于对数字化建设存在认知误区,巨额投入没有让社会治理显得多么“智慧”,有些数字化项目甚至给一线工作人员和居民增加了不必要的负担,以“赋能”为出发点的智慧治理却导致“负能”。为此,应当重新审视智慧治理,在技术与价值两种理性的基础上对智慧治理进行整合性思考,推动治理理念从“事后应急”走向“超前治理”、治理机制从“粗放管理”走向“精准治理”、治理模式从“政府管控”走向“多元共治”,从而全方面、多维度地提升社会治理的智慧化水平。

At the current stage, smart governance with digitalization as its core is being promoted in many places.But due to misunderstandings of digital construction, huge investments have failed to make social governance any “smarter”, and some digital projects have even unnecessarily increased the burden of frontline personnel and the residents.In other words, smart governance with “empowerment” as the starting point has become “negative energy”. Therefore,we should re-examine smart governance by conducting integrated thinking about it based on the rationality of technology and value, promoting the transformation from “ex-post emergency” to “advanced governance” in concept, from “extensive management” to “precise governance” in mechanism, and from “government control” to “multisubject co-governance” in model to improve the intelligent level of social governance comprehensively and multi-dimensionally.