推进数字政府建设:国外政府数字化研究的一项综述——基于Web of Science期刊文献的可视化分析

Promoting the Construction of Digital Government:A Summary of Foreign Government Digitization Research——Visual Analysis of Periodical Literature Based on Web of Science

推进数字政府建设已成为许多国家的战略选择。文章运用CiteSpace对Web of Science期刊核心合集的2959篇文献进行计量可视化分析,绘制出国外数字政府建设研究的知识图谱,发现欧美国家在数字政府建设的研究中占据重要地位,并积累了一批经典的基础性文献成果。国外数字政府建设研究历经萌芽起步期、快速发展期、平稳转型期和深化发展期四个阶段。国外数字政府建设研究以技术创新为手段,以建设模型为基础,以公共服务价值实现为理念,以突破现实困境、寻求发展路径为目标,形成四个核心研究体系。同时,也面临实证研究过多而理论建构不足、研究领域有待细分、比较研究较少的问题。面向未来,国外的研究经验和不足均为我国数字政府建设提供了有益借鉴。

Promoting the construction of digital government has become a strategic choice for many countries. CiteSpace is used to make quantitative and visual analysis of 2959 documents in the core collection of journals in Web of Science,and a knowledge map of foreign digital government construction research from 1999 to 2021 is drawn. It is found that European and American countries occupy an important position in the research of digital government construction,and have accumulated a number of classic basic literature achievements. The research on the construction of digital government abroad has gone through four stages:embryonic start-up period,rapid development period,stable transition period and deepening development period. Foreign digital government research forms four core research systems by means of technological innovation, based on the construction model,the concept of realizing the value of public services,and the exploration of breaking through the practical dilemma and seeking the development path. At the same time, the research also faces the problems of too much empirical research,insufficient qualitative theoretical construction,subdivided research fields and less comparative research. Facing the future,foreign research experience and shortcomings provide a useful reference for the construction of digital government in China.