基于知识图谱的企业办公文档管理方法

Enterprise Office Document Management Method Based on Knowledge Graph

随着国家电网公司数字化转型工作逐步推进,线上办公覆盖率不断增加。为解决线上办公中存在的跨部门检索难的问题,提出了一种基于知识图谱的企业办公文档管理方法。首先,基于知识图谱技术挖掘电网企业各部门和单位之间文档的关联规律,建立多层级的企业办公文档目录管理架构。其次,结合企业的组织架构和业务流程,建立纵横权限关系体系和文档应用场景。在此基础上,实现对企业多层级、多部门的办公文档统一管理。最后,在某单位应用其管理方法,文档协助率提高57.3%。该管理方法能有效提高电网企业的办公文档管理水平。

With the gradual advancement of the digital transformation of the State Grid Corporation of China,the penetration rate of online offices has continued to increase.In order to solve the problem of difficult cross-department retrieval in online office,an enterprise office document management method based on knowledge graph is proposed.First,based on the knowledge graph technology,the association rules of documents between various departments and units of the power grid enterprise are mined,and a multi-level enterprise office document directory management structure is established.Secondly,based on the organizational structure and business process of the enterprise,establish a vertical and horizontal authority relationship system and document application scenarios.On this basis,the unified management of office documents of multi-level and multi-department of the enterprise is realized.Finally,applying its management method in a provincial power company,the efficiency of document assistance is increased by 57.3%.The management method can effectively improve the office document management level of power grid enterprises.