基于知识抽取的医疗纠纷事件分析及对策研究

Analysis and Countermeasures of Medical Disputes Based on Knowledge Extraction

基于医疗纠纷相关裁判文书数据,采用自然语言处理技术及统计学等知识抽取方法,从社会、医疗机构及患者层面分析四川省医疗纠纷事件的诱因、特点及规律,并提出防控和处理医疗纠纷的建议及对策,为构建和谐医患关系、平安医疗环境提供依据。

Based on the data of judgment documents related to medical disputes,the paper uses knowledge extraction strategies such as Natural Language Processing(NLP)technologies and statistical methods to analyze the causes,characteristics and rules of medical disputes in Sichuan Province from the perspectives of society,medical institutions and patients,and puts forward suggestions and countermeasures to prevent,control and handle medical disputes,so as to provide the basis for building a harmonious doctor-patient relationship and safe medical environment.