摘要
伴随国家政策的支持与社会发展,公立医院互联网医院的发展迎来新的契机,但是目前公立医院互联网医院运营面临“建而不用”“线上线下服务分离”等问题,相关的运营效率研究和线上线下的对比分析较少。本文通过分析某大型三甲公立医院互联网医院开单咨询的主要病种、科室看诊效率、线上号源预约情况和检验检查预约情况,并与线下实体医院进行对比分析,发掘互联网医院的重点建设方向,根据线下门诊的实际需求来对调整互联网医院的运营模式并提出建议,以期整合线上线下医疗资源,为实现线下线上一体化、互联网医院与实体医院有机结合提供依据,实现实体医院优质医疗资源的精准下沉,促进公立医院互联网医院高质量建设,为患者提供价值医疗服务。
Online hospitals affiliated with public hospitals have ushered in a new opportunity with the state-supported policy as well as social changes.At the same time,however,they have encountered with the problems of"having been built but not used"and"separation of online service from offline"and on the other hand the research on their operation efficiency from a comparative perspective is little.This paper compares the online hospitals with offline hospital clinics in terms of main types of diseases and appointments of diagnose/inspection so as to explore the key construction direction of online hospitals.Then it makes suggestions on the integration of the online hospitals and offline hospital clinics for the purposing of allocating the high-quality medical resource of public hospitals downward,facilitating the high quality construction of Internet hospitals and ultimately providing patients with high quality health services.
作者
张瑞霖
张敦明
王禹尧
林琳
刘洋
余俊蓉
张武军
ZHANG Ruilin;ZHANG Dunming;WANG Yuyao;LIN Lin;LIU Yang;YU Junrong;ZHANG Wujun(The First Affiliated Hospital,Sun Yat-sen University,Guangzhou 510080,China)
出处
《现代医院》
2022年第11期1721-1723,共3页
Modern Hospitals
基金
广东省医学装备学会优才培育项目(GDYZ2021A06)。
关键词
互联网医院
公立医院
门诊
病种
运营分析
Online hospital
Public hospital
hospital clinic
Type of diseases
Operation analytics