企业社会工作介入员工职业倦怠干预:基于工作绩效的分析

The Intervention of Professional Social Work in Employees'Job Burnout:Based on Analyses of Work Performance

企业社会工作对于预防和解决职业倦怠、保持良好工作绩效具有重要的理论与现实意义。对京津冀地区15家制造业企业和IT企业的587个员工进行问卷调查研究后发现:企业社会工作的介入能够有效减弱职业倦怠中去人性化维度和成就感丧失维度对员工工作绩效产生的负面影响,丰富了企业社会工作实务效用研究的实证积累,揭示出企业社会工作在企业经营管理中的作用机制,为企业消解职业倦怠、提高工作绩效提供一种可能的干预路径。

Professional social work is of great theoretical and practical significance to the prevention and solving of job burnout,and the maintaining of work performance.Through a questionnaire survey on 587 employees of 15 manufacturing or IT enterprises in Jing-Jin-Ji region,it is found that the intervention of professional social work can effectively weaken the negative impact on work performance brought about by the dehumanization dimension and achievement loss dimension in job burnout,enrich the empirical accumulation of practical utility research of professional social work,reveal the mechanism of professional social work in enterprise management,and provide a possible intervention path for counteracting job burnout and promoting work performance.