代际下工作压力对矿工行为影响:差错管理氛围的中介作用

Influence of intergenerational work stress on miners behavior:the mediating effect of error management climate

为降低受工作压力影响而导致的矿工不安全行为,引入差错管理氛围作为中介变量,从代际差异角度探究差错管理氛围在新、老两代矿工工作压力及不安全行为间的内在影响机制,构建矿工工作压力-多维度差错管理氛围-不安全行为的假设模型;通过调研获得有效问卷284份,并采用SPSS软件和AMOS软件进行中介效应检验和调节效应检验以验证假设模型。研究结果表明:差错学习、差错纠正、差错思考、差错沟通均有效显著影响矿工工作压力及行为表现,其中差错沟通影响最大;差错管理氛围是缓解压力水平和减少矿工不安全行为发生的重要中介变量;代际差异调节作用明显;同等工作压力水平下,老一代矿工差别纠正能力优于新生代矿工;新生代矿工差错思考、差错学习和差错沟通优于老一代矿工。煤矿企业营造符合新、老矿工特征的正向差错管理氛围,能够有效缓解矿工工作压力,降低不安全行为发生的几率。

In order to reduce the unsafe behavior of miners caused by work pressure,the error management climate is introduced as an intermediary variable.From the perspective of intergenerational differences,the internal influence mechanism of error management climate on the work pressure and unsafe behavior of new and old generations of miners is explored,and the hypothesis model of miners work pressure-multidimensional error management climate-unsafe behavior is constructed.Through the investigation,284 valid questionnaires are obtained,SPSS software and AMOS software are used to test the mediating effect and moderating effect to verify the hypothesis model.The results show that error learning,error correction,error thinking and error communication can significantly affect miners work stress and behavior,among which error communication has the greatest impact.Error management climate is an important mediating variable to alleviate stress level and reduce the occurrence of miners unsafe behavior.The regulation of intergenerational differences is obvious;under the same working pressure level,the older generation of miners ability to correct the difference is better than the new generation of miners;the new generation of miners error thinking,error learning and error communication is better than the older generation of miners.Creating a positive error management atmosphere in line with the characteristics of new and old miners in coal mining enterprises can effectively alleviate the work pressure of miners and reduce the probability of unsafe behavior.